Telephone Teller

Our toll-free 24-hour system (1-800-760-MECU) lets you use your account number and password to request balance information, check the status of loan applications, transfer funds, make withdrawals, or access your line of credit.

Initial Set-up

  • Choose English or Spanish
  • Enter your account number followed by the # sign
  • Enter an access code (pin number) of four digits between 1001 and 9998
  • Enter your social security number followed by the # sign
  • Enter 1 to accept the pin number or 9 to cancel — followed by the # sign.

Once your account is set up, you'll only have to enter your account and pin numbers when you use the system.

Instructions For Use

  • Dollar amounts are entered without decimals. $1, 000 would be entered as 100000 # dollars and cents.
  • MECU has two modes — The Menu Mode gives step-by-step directions. The Expert Mode is for faster service.
  • MECU walks you through the menu options in the Menu Mode. A table of Menu Mode and Expert Mode codes is below.
  • To switch from Menu Mode to Expert Mode press 7 (Additional options) then press 2 (Change Preferences) then press 2 for
    Menu Mode.
  • All CMECU share and loan accounts have ID numbers. For example, primary share accounts have an ID of 00.
  • To locate your account ID numbers: In Menu Mode press 1 (Balance Inquiries) then press 5 for (List of Open Shares) or press 6 for (List of Open Loans). 

Expert Mode Codes

Balance Information
Open Account Balance List 10
Savings Balance 11
Checking Balance 12
IRA & Holiday Club 14
Loan Information
Open Loan Balance List 20
Loan Payment 21
Loan Balance 22
Loan Payoff 23
Loan History 24
Advances for Month 25
History Inquiries
Last Payroll Deposit 16
Last Deposit 17
Savings History 18
Deposit History 19
ATM Transactions 61
ACH Transactions 62
Payroll Transactions 63
Loan Payments 64
Debit Card Transactions 65
POS Transactions 66
Fax Account Summary 67
Fax Statement 68
Transfers
Savings to Checking 30
Checking to Savings 31
Account to Account 32
Loan to Savings 33
Loan to Checking 34
Loan to Account 35
Savings to Loan 36
Checking to Loan 37
Withdrawals
Savings 40
Checking 41
Loan 42
Checking
Multiple Check Inquiries 15
Single Check Clearance 60
Check Reorder 70
Draft Stop Payment 76
Additional Options
Change Access Code 71
Change Interaction Mode 72
Change Home Fax 73
Change Business Fax 74
Change Language 75
Transfer to Operator 97
Help 98
Goodbye 99

Menu Mode Codes

Main Menu
Balance Inquires 1
History (accumulatting after 7/5/99) 2
Withdrawals 3
Transfers 4
Checking Inforamation 5
Loan Information 6
Additional Options 7
Replay Current Menu 9
End Call *
Operator 0
1 — Balance Inquiry
Savings Balance 1
Checking Balance 2
Share Balance (incl. certificates) 3
Loan Balance 4
Open Share List 5
Open Loan List 6
Replay Current Menu 9
Operator 0
Previous Menu #
End Call *
2 — History
Layst Payroll Deposit 1
Last Deposit 2
Savings (Share) History 3
Loan History 4
Deposit History 5
Recent Transaction History 6
Replay Current Menu 9
Operator 0
Previous Menu #
End Call *
3 — Withdrawals
Savings Withdrawal 1
Checking Withdrawal 2
Loan Advance 3
4 — Transfer
Savings to Checking Transfer 1
Checking to Savings Transfer 2
Share to Share Transfer 3
Loan to Savings Transfer 4
Loan to Checking Transfer 5
Loan to Share Transfer 6
Savings to Loan Transfer 7
Checking to Loan Transfer 8
Replay Current Menu 9
Operator 0
Previous Menu #
End Call *
5 — Checking Information
Checking Balance 1
Check Number History 2
Checking History 3
Check Stop Payment 4
Check Ordering 5
Replay Current Menu 9
Operator 0
Previous Menu #
End Call *
6 — Loan Information
Loan Balance 1
Open Loan List 2
Loan Payment Inquiry 3
Loan Payment History 4
Loan Payoff Amount 5
Loan Advance Totals 6
Replay Current Menu 9
Operator 0
Previous Menu #
End Call *
7 — Transfer
Fax Services 1
Change Preferences 2
Replay Current Menu 9
Operator 0
Previous Menu #
End Call *

Related Information